- Store Policy
U.S. Flat Rate Shipping (FREE shipping on items over $100)
Items over $100 will have FREE USPS Priority Shipping to the Continental United States.
**Iron Sets, Package Sets and any other large items will be shipped via FedEx Ground**
USPS Priority Mail FREE on items $100 and up.
USPS Express Mail $39.99 to continental United States
*Some items will be shipped directly from manufactures and will not ship same day or USPS*
Gift Card Purchases will be sent USPS with no shipping charge
For shipping outside of the Continental United States, please call us at (865) 325-9673 for pricing
30-Day Playability Guarantee
We are committed to getting you the right equipment. This is why we offer a 30-day playability guarantee.
If for any reason you are unhappy with the performance of the product we will be glad to exchange it within 30 days of shipment date. Call us at (865) 325-9673 and we will gladly help exchange your club. Shipping will be paid by the buyer and a 5% restocking fee will apply to all exchanges. 30-Day Playability only applies to Golf Clubs and does not apply to any Special orders.
About our Prices
Justsaygolf.com Guarantees the lowest price. We will gladly price match any authorized golf club dealer. Please call us at (865) 325-9673 for Price matching.
Due to the high volume of counterfeit clubs online. Our price matching is subject to authorized retailers only and/or manufacturers sales policies and will be matched at the sole discretion of the justsaygolf.com.
Stock on Hand
Items are not guaranteed to be in stock. In stock items will ship by the end of the next business day. Items that are not in stock will ship from the manufacturer. This may take 3-7 business days for processing before shipment. Products may be on back-order from the manufacturer. In these few cases we will contact you on expected ship date and you can cancel or change the order if needed.
60-Day Return Policy
Justsaygolf.com offers a 36-Day return policy. The product must be in new and unused condition. All parts of the product must be returned. Call us at (865) 325-9673 to set up a return. Customer is responsible for return shipping costs. Credit will be applied in full except for shipping once product is received and inspected. If for any reason the product is in used condition we will try to contact you first. If no communication can be established justsaygolf.com will return the product back to you with no refund. Special Order returns may have a restocking fee.
Warranties are under sole discretion of the manufacturers warranty. Policies are on manufacturers websites. Please Call us at (865) 325-9673 if you believe your product is defective under normal play and normal wear under manufacturers warranty policy.
Please allow up to 8 weeks for repairs from the time the Manufacture receives the products.
Warranties are not guaranteed by justsaygolf.com. All products do carry a full manufacturer’s warranty. Should you have a problem within the manufacturer’s warranty period or policy justsaygolf.com will do everything possible to assist you in taking care of your particular situation. All warranty repairs will have a $9.99 shipping and handling charge
Justsaygolf.com is committed to providing you the best product to suit your needs. This is why we special order products for those who need custom club options.
Custom Club options consist of shaft type, shaft length, shaft flex, lie angle, loft, grip type, grip size ect. Changes in grip type and shaft type may have an up charge. Please call us at (865) 325-9673 to order or inquire about Special Orders.
Special Orders usually take 3-5 business days for processing from the manufacturer. There is always the possibility of a back-order. In these few cases we will contact you with information on expected ship date or you can always change or cancel your order.
Special Orders are not a part of justsaygolf.com's 30-day playability guarantee. If product is unused and in new condition it may be returned with a Restocking fee based off the manufactures restocking fee policies. Please call at (865) 325-9673 for Special Order returns